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Testimonials

"I'm happy to recommend IT Strategic. The guys are always friendly and professional, providing excellent service remotely, and in person when we need it. When a hardware failure crashed our whole IT system, IT Strategic's quick response got us back up and running fast, saving the business from ongoing disruption"

Jeremy Darlington, Allstate Security

"IT Strategic are brilliant to work with. They take the time to listen and really understand our sector and how being a nonprofit impacts on our specific IT needs. In addition to that, the team is great at explaining complex technical info in a way that non-techie people can understand, which makes my job a lot easier!"

Louise Arkles, Philanthropy Australia

"We've worked with IT Strategic for more than five years. The flexibility and convenience of having a support contract for general network and ICT services and paying-as-we-go for other projects really suits us. The help desk team is always attentive to our needs. When required, they work outside business hours to resolve a particular issue so that our ICT systems and staff can continue working."

Rosemary Sexton, Women’s Health Victoria Inc

Customers

Environment Victoria ICT Matters

Certifications

MCITP ACSP

Managed Services

As a Managed Service Provider our purpose is to discover and fix IT problems before they negatively impact your business. We help you manage your IT budget better, and create a solid, long-term partnership.

We deliver total IT support and management for a fixed monthly price. Get all of the benefits of an internal IT department for a fraction of the price of staffing one yourself. We have a diverse range of skilled, technical and outcome-focused people working for our clients.

At IT Strategic we compliment existing IT staff freeing them to work on more strategic projects. We help our clients move away from a break-fix culture of fixing problems which results in a reduction in IT spending increase in overall system performance.

We reduce the business impact of IT failures by minimising their occurrence, and any unforeseen issues are dealt with as a top priority. All aspects of your network are covered: security, data protection applications, software and hardware, network monitoring and administration, and infrastructure.

We keep critical IT services available through proactive management of your server infrastructure. We provide service support for a wide range of technologies and are happy to tailor support as required.

The costs associated with Managed Services are derived from an assessment of your infrastructure and the expected level of support. We can perform an assessment and present you with a report of your infrastructure as well as the expected costs to support and manage your users.

Benefits of a Managed Services model


Melbourne 3B/104 Johnston Street, Fitzroy VIC 3065 Australia
Hobart Level 6 Reserve Bank Building 111 Macquarie Street, Hobart TAS 7000

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