Quality Policy
IT Strategic delivers IT support and Managed Services and takes delight in working closely with a diverse range of customers. We prefer long term business relationships allowing us to work with clients as a trusted partner. Our role is to work closely with clients to understand operations, establish requirements, procure appropriate technologies, and provide ongoing monitoring and management to ensure stability and value is maintained.
We achieve this by:
Maintaining a highly skilled and trained workforce that is committed to delivering excellence in every aspect of their work.
Adhering to all relevant quality standards and regulations to ensure consistency and reliability in our services.
Ensuring timely delivery of our products and services without compromising on quality.
Ensuring customer requirements are recognised, established, implemented, and maintained.
Understanding the needs and expectations of all interested parties.
Regularly reviewing and monitoring our performance to identify areas for improvement and implementing appropriate corrective actions.
Establish a framework to realise challenging business Objectives and Targets, and continually improve the Quality Management System in compliance with ISO 9001.
Fostering a culture of continuous improvement and customer focus throughout the organisation.
We are committed and strive to identifying and reducing our impact to climate change
At IT Strategic, we are dedicated to delivering the highest level of quality in all aspects of our business, and we strive to maintain the highest levels of customer satisfaction.
This policy will be reviewed at regular intervals and will be communicated to all internal and external stakeholders.
Director Board
IT Strategic Pty Ltd.
Approval Date: 2024-08-01